| No car manufacturer would be allowed to require consumers to buy its own brand of gasoline. Consumers deserve a choice, and third-party suppliers and remanufacturers provide that option. | |
| Myth 1: Using a remanufactured cartridge will void my warranty or damage my printer. | Fact 1: It is very unlikeley that a problem with your printer equipment would stem from the cartridge. If that should occur and can be determined to be caused by a cartridge that is not the manufacturer's, the company may decline that particular repair. Remanufacturing companies are so certain that the cartridge will not cause damage that they will frequently offer to repair any problems caused directly by their cartridge free of charge. |
| Myth 2: A cartridge that is not made by the printer manufacturer will provide lower quality printed images. | Fact 2: As with any product, various quality levels can and do exist. But that does not mean only the printer manufacturer's cartridges can provide the quality you require. Many remanufactured products conform to high quality standards and provide quality that matches or exceeds consumers. |
| Myth 3: Using remanufactured printer cartridges will void my printer warranty. | Fact 3: Federal law prohibits manufacturers voiding your warranty for using aftermarket (refill cartridges) parts. See below: Magnusson Moss Act
The Magnusson Moss provisions are contained in: Title 15 US Code Chapter 501 Section 2302 (c): "(c) No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or coporate name; except that the prohibition of this subsection may be waived by the Commission if -
(1) the warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product and
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